ABOUT ME

Hi, I'm Antonio Cumberbatch, Solutions Assessment Consultant at Microsoft, focused on assisting organizations with understanding the benefits of utilizing cloud technologies and technical skills for a smooth migration to Azure Cloud. Once customers have made their journey to the cloud, I then assist them in ensuring their infrastructure is operating in alignment with the 5 Pillars of cloud best practices: Cost, Security, Operational Excellence, Reliability, and Performance.

I built this page as part of the Cloud Guru Azure Resume Challenge in 2022. The project has been updated as of October 2024 to reflect my latest skills, achievements, and contributions in the field of cloud computing and Azure technologies.

Certifications

Azure Solutions Architect Expert AZ-305

May 2024

Azure Virtual Desktop Speciality AZ-140

September 2023

Azure Network Engineer Associate AZ-700

June 2023

Azure Security Engineer Associate AZ-500

April 2023

Azure Administrator AZ-104

April 2022

Installation, Storage, and Compute with Windows Server 2016 (M20740)

July 2021

Azure AI Fundamentals AI-900

March 2024

Azure Fundamentals AZ-900

March 2021

Work

Apeiron Sumus

Solution Assessment Consultant, Team Mentor, and Tech Expert• Date

  • Lead and manage Microsoft Azure and Security Solution Assessment projects from initiation to completion, ensuring successful project execution for customers.
  • Generate lead flow by managing and executing data collection for Microsoft customers, including remote installation, configuration, and discovery tool deployment.
  • Orchestrate the full Solution Assessment process, coordinating efforts across accounts and ensuring timely deliverables.
  • Provide expert consulting on Microsoft solutions, aligning offerings with client business needs and goals, particularly in cloud adoption and transformation.
  • Maintain ongoing relationships with existing accounts, creating brand awareness around Solution Assessments and ensuring client satisfaction.
  • Mentor and guide junior team members, ensuring they understand the Solution Assessment process and best practices, and providing leadership during team meetings.
  • Support complex troubleshooting efforts for critical Microsoft Azure-related issues, offering actionable solutions and technical guidance to clients.
  • Analyze data collected during Solution Assessments, deliver insights, and communicate findings to both clients and internal teams.
  • Maintain business forecasting by managing an accurate forecast for Solution Assessments and updating case activity logs for active assessments.
  • Utilize tools like Microsoft Office, CRM software, and PowerBI to manage tasks, report on performance metrics, and ensure efficient execution of projects.
  • Collaborate with cross-functional teams to align technical strategies with business objectives and provide high-level consultations on cloud security and performance optimization.

    • Digicel Group

    Group Cloud Administrator• April 2023 - March 2024

  • Monitored and managed Azure Cloud Operations, providing real-time performance monitoring and optimization of Azure services.
  • Deployed and managed virtual machines using Azure portals, performing daily tasks such as maintenance, upgrades, and patching.
  • Led customer system migrations to upgraded versions, ensuring minimal downtime and seamless transitions.
  • Authored both non-technical and technical documentation to assist internal teams and external clients.
  • Provided expert knowledge in computer networkingHere is the continuation and full completion of your code with all work experience included: ```html and cloud infrastructure management.
  • Created documentation for installed cloud systems and trained clients on effective administration practices.
  • Conducted presentations and training for pre-sales, post-sales, and client onboarding purposes.
  • Proactively stayed up-to-date with emerging technologies and cloud solutions to enhance performance.
  • Applied methodical troubleshooting skills to quickly resolve cloud and application-related issues.
  • Researched and implemented timely solutions to customer issues, ensuring deadlines and service level agreements (SLAs) were met.

    • PBS Technologies

    Systems Engineer• January 2021 - Present

  • Installed and configured complex physical and virtual environments.
  • Deployed and managed computer software and systems to optimize business performance.
  • Led customer system migrations to upgraded versions with minimal disruptions.
  • Authored technical and non-technical documentation for internal and customer use.
  • Provided technical expertise in networking and cloud infrastructure management.
  • Trained customers on system administration, empowering them to manage their environments.
  • Conducted presentations for pre-sales and post-sales support.
  • Proactively stayed updated with new technology trends and solutions.
  • Applied troubleshooting skills to resolve technical issues efficiently.
  • Researched and implemented timely solutions to meet deadlines.

    • PBS Technologies (Formerly Massy Technologies InfoCom)

    NOC Engineer (Network Operating Centre)• September 2019 - January 2021

  • Technical ownership of Network management system, Intrusion detection system, and data backup system.
  • Administered and maintained the network management and intrusion detection systems.
  • Administered and maintained the data backup system for the organization.
  • Researched new hardware and software solutions to enhance existing environments.
  • Provided overall technical support for the organization’s information systems and associated services.

    • St. Clair Medical Centre

    I.T Officer• September 2016 - June 2019

  • Managed the purchasing, upgrading, and migration of all Windows Servers and networking equipment.
  • Provided remote and in-person support to all users, ensuring minimal downtime.
  • Administered antivirus solutions (McAfee) and firewall configurations (Fortinet).
  • Maintained desktops and laptops by building, imaging, and resolving system issues.
  • Collaborated with external vendors to maintain the functionality of technical infrastructure.
  • Managed company website and monitored surveillance systems.

    • Bishops Anstey High School East & Trinity College East

    Technology Education Teacher's Assistant / I.T Technician• October 2014 - August 2016

  • Assisted teachers by ensuring classroom environments were equipped and prepared for students.
  • Helped resolve technical issues with classroom equipment and data.
  • Performed troubleshooting and maintenance of the school's computer systems.

    • Caura Hospital - On The Job Training Programme

    Secretary Assistant• August 2014 - September 2014

  • Assisted departments with organizing digital and hardcopy files.
  • Resolved basic I.T issues for staff members.