Antonio Cumberbatch

ARC Cloud Consulting

2023 – Present

Founder & Technical Lead

• · Founded ARC as a remote-first technical delivery engine combining cloud architecture with a team covering full-stack development, UX/UI design, and n8n automation.
• · Architected and delivered the SASSI logistics platform (200+ active users), the Qualitech digital transformation (automation across 5 business functions), and the Wiman Microsoft 365 infrastructure engagement.
• · Operate as an embedded technical partner for retainer clients, managing scoping, architecture, delivery, and team coordination across all active accounts.

3 Stripes Technologies

2022 – Present

Co-Founder & Technical Director

• · Co-founded 3 Stripes to build the Caribbean's first cloud EMR designed around how regional doctors actually work.
• · Architected the V3 platform: Turborepo monorepo, TypeScript, NestJS, React 19, Drizzle ORM, PostgreSQL, BullMQ, Socket.io, Azure infrastructure.
• · Resolved a critical performance issue (7,000 records loading client-side), implementing server-driven pagination that cut load times from 5–10s to under 1s.
• · Live client: ABC Paediatrics — 11 doctors, 7,000+ patient records, near-paperless operation. Pricing: $99 USD/user/month.

Apeiron Sumus

March 2024 – June 2026

Solution Assessment Consultant · Copilot Delivery Lead · Tech Expert

• · Served as the primary, and for most of FY26 the sole, US delivery resource for Microsoft's M365 Copilot workshop program within the SMC SMB Solution Assessment team.
• · Completed 95 customer engagements in FY26, reaching 136% of the annual target, averaging ~9 cases/month against a 7-case monthly target.
• · Trained 2,574+ professionals on Microsoft 365 Copilot adoption, readiness, and secure AI productivity across banking, healthcare, education, government, manufacturing, hospitality, legal, and nonprofit sectors.
• · Adapted workshop delivery for audiences ranging from 3 to 320+ attendees, across single sessions, multi-session series, and full programs.
• · Designated internal Tech Expert for tool-based assessment escalations across the North American consultant team, supporting CSAT, Azure Advisor, and related Microsoft assessment platforms.
• · Delivered the full assessment portfolio: Azure Advisor cloud optimisation, Cloud Security (CSAT), Azure Migrate, Total Cost of Ownership (TCO) and Business Value Assessments, and Threat Protection Assessments.
• · Earned 10 unsolicited customer accolades for session quality, adaptability, and delivery, including direct feedback from a banking CIO.
• · Managed full engagement lifecycle: scoping with Microsoft sellers and account managers, scheduling, multi-session delivery, follow-up, and CRM case closure.

Digicel Group

April 2023 – March 2024

Group Cloud Administrator

• · Monitored and managed Azure Cloud Operations, providing real-time performance monitoring and optimization of Azure services.
• · Deployed and managed virtual machines via Azure portals, performing daily maintenance, upgrades, and patching tasks.
• · Led customer system migrations to upgraded versions, ensuring minimal downtime and seamless transitions.
• · Authored both non-technical and technical documentation to assist internal teams and external clients.
• · Provided expert knowledge in computer networking and cloud infrastructure management.
• · Created documentation for installed cloud systems and trained clients on effective administration practices.
• · Conducted presentations and training for pre-sales, post-sales, and client onboarding purposes.
• · Proactively stayed up-to-date with emerging technologies and cloud solutions to enhance performance.
• · Applied methodical troubleshooting skills to quickly resolve cloud and application-related issues.
• · Researched and implemented timely solutions to customer issues, ensuring deadlines and SLAs were met.

PBS Technologies

January 2021 – April 2023

Systems Engineer

• · Installed and configured complex physical and virtual environments for enterprise clients.
• · Deployed and managed computer software and systems to optimize business performance.
• · Led customer system migrations to upgraded versions with minimal disruptions.
• · Authored technical and non-technical documentation for internal and customer use.
• · Provided technical expertise in networking and cloud infrastructure management.
• · Trained customers on system administration, empowering them to manage their own environments.
• · Conducted presentations for pre-sales and post-sales technical support.
• · Proactively stayed updated with new technology trends and cloud solutions.
• · Applied troubleshooting skills to resolve technical issues efficiently and within SLA.
• · Researched and implemented timely solutions to meet client deadlines.

PBS Technologies (formerly Massy Technologies InfoCom)

September 2019 – January 2021

NOC Engineer — Network Operating Centre

• · Technical ownership of Network Management System, Intrusion Detection System, and data backup systems.
• · Administered and maintained the network management and intrusion detection infrastructure.
• · Managed and maintained the organizational data backup system to ensure business continuity.
• · Researched new hardware and software solutions to enhance existing environments.
• · Provided overall technical support for the organization's information systems and associated services.

St. Clair Medical Centre

September 2016 – June 2019

I.T. Officer

• · Managed the purchasing, upgrading, and migration of all Windows Servers and networking equipment.
• · Provided remote and in-person support to all users, ensuring minimal downtime.
• · Administered antivirus solutions (McAfee) and firewall configurations (Fortinet).
• · Maintained desktops and laptops by building, imaging, and resolving system issues.
• · Collaborated with external vendors to maintain the functionality of technical infrastructure.
• · Managed the company website and monitored surveillance systems.

Bishops Anstey High School East & Trinity College East

October 2014 – August 2016

Technology Education Teaching Assistant / I.T. Technician

• · Assisted teachers by ensuring classroom environments were equipped and prepared for students.
• · Helped resolve technical issues with classroom equipment and educational data systems.
• · Performed troubleshooting and preventive maintenance of the school's computer systems.

Caura Hospital — On The Job Training Programme

August 2014 – September 2014

Secretary Assistant

• · Assisted departments with organizing digital and hardcopy files for administrative purposes.
• · Resolved basic I.T. issues for staff members to support daily operations.