Privacy Policy

This policy covers antoniocumberbatch.com, operated by Antonio Cumberbatch trading as ARC Cloud Consulting ("we", "us"). It explains what information we collect, why we collect it, and how it is handled.

1. Who we are

Antonio Cumberbatch
ARC Cloud Consulting
Trinidad & Tobago
antonio.cumberbatch@arccloudconsulting.com

2. Information we collect

Analytics (Google Analytics 4)

We use Google Analytics 4 to understand how visitors use this site. GA4 collects anonymised usage data including pages visited, time on site, device type, and general geographic region (country/city level). This data is processed by Google and governed by Google's Privacy Policy. GA4 uses cookies to distinguish sessions. You can opt out using the Google Analytics opt-out browser add-on.

Email subscriptions (follow.it)

If you subscribe to blog updates via the email form on this site, your email address is stored by follow.it and used solely to deliver new post notifications. We do not have direct access to your email address. You can unsubscribe at any time using the link in any notification email. follow.it's privacy practices are governed by their own policy.

Web push notifications (OneSignal)

If you opt in to web push notifications, your browser's push subscription token is stored by OneSignal and used only to send you notifications about new content. You can withdraw consent at any time through your browser's notification settings.

Contact form

If you submit the contact form, we collect your name, email address, and message for the purpose of responding to your enquiry. This information is not shared with third parties and is used only to communicate with you.

Payments

Payments processed through this site are handled entirely by third-party providers (PayPal, Wise, Payoneer). We do not collect, store, or process payment card details. Each provider's privacy policy governs how your payment information is handled.

AI chat widget

This site includes a chat widget powered by n8n. Messages sent through the chat are processed on our own hosted automation infrastructure solely to respond to your query. Chat messages are not shared with third parties.

3. Cookies

This site uses cookies placed by Google Analytics 4 for analytics purposes. These are non-essential cookies. No other cookies are set by this site directly. Third-party services (PayPal SDK, follow.it, OneSignal) may set their own cookies when those features are loaded.

You can control cookies through your browser settings. Disabling cookies may limit analytics functionality but will not affect your ability to use the site.

4. How we use your information

• To understand how the site is used and improve it (analytics)
• To send blog post notifications to subscribers who have opted in (email/push)
• To respond to enquiries sent through the contact form
• To process service bookings and payments through third-party providers

We do not sell, rent, or share your personal information with third parties for marketing purposes.

5. Data retention

Analytics data is retained in Google Analytics for 14 months by default. Contact form messages are retained only as long as needed to respond to and close the enquiry. Email subscription data is held by follow.it until you unsubscribe.

6. Your rights

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to access, correct, or delete information we hold about you. To exercise any of these rights, contact us at antonio.cumberbatch@arccloudconsulting.com.

7. Third-party links

This site contains links to external websites. We are not responsible for the privacy practices or content of those sites.

8. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the site after changes constitutes acceptance of the updated policy.

9. Contact

For any privacy-related questions or requests, contact:
antonio.cumberbatch@arccloudconsulting.com