Wiman — Microsoft 365 Identity & Endpoint Management
The Problem
Most small businesses that pick up Microsoft 365 don't have anyone accountable for what's running underneath it. Licenses get assigned without a plan. Admin accounts aren't properly separated from end-user accounts. Devices aren't enrolled in any management system.
Everything works fine until it doesn't. Then a password expires, a subscription lapses, or someone needs a device wiped remotely, and there's no infrastructure in place to handle it without escalating to a vendor or flying someone out.
That's what we walked into with Wiman. We came in to stabilise the M365 environment, set up remote endpoint management, and build an identity architecture that stays accessible to an admin even when the end-user layer fails.
What Was Built
Google Workspace ↔ Microsoft Entra ID Federation
DeliveredConfigured a SAML 2.0 trust between Google Workspace (IdP) and Microsoft Entra ID (SP), allowing users to authenticate to Windows and all Microsoft 365 services using a single set of Google credentials. Eliminates a separate Microsoft identity layer while keeping identity management inside Google Admin.
Microsoft Intune Endpoint Management
ActiveEnd-user device enrolled in Microsoft Intune with policy-driven compliance, remote script execution, and software deployment managed through the portal. Enables IT administration and remediation without physical access to the device.
M365 Licensing & Subscription Architecture
DeliveredDesigned a lean licensing model separating the end-user seat from the administrative account. The admin operates via portal roles without consuming a paid license. Billing consolidated under a Microsoft Customer Agreement with recurring billing properly configured.
Wiman.com — Company Website
DeliveredDesigned and built the full company website at wiman.com using WordPress. Covers the organisation's public web presence including branding, page structure, and content. Delivered as a standalone engagement under the broader ARC managed relationship.
Sound familiar?
Most small and mid-sized organisations across the Caribbean are running Microsoft 365 with nobody accountable for the identity and device layer underneath it. This isn't negligence. It's just what happens when you buy a SaaS product without an IT function to configure it properly.
The gap shows up when something goes wrong. A password expires. A subscription lapses. A device needs to be wiped remotely. Without the management layer in place before the incident, your options are limited and expensive.
What we set up for Wiman is a straightforward model for any small organisation on M365: federated identity, remote endpoint management, and a licensing structure that doesn't pay for seats you don't need. It just has to be done right from the start. If you want it done right, reach out.
Managing Microsoft 365 for your organisation?
Identity federation, endpoint management, and licensing architecture for Caribbean businesses.
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